How to upload before/after photos correctly

Before and after photos are required when you mark a job complete. They protect you and the lister and help with any dispute. Here's how to upload them correctly on Bond Back.

Why photos matter

• They prove the condition before and after the clean.
• Listers (and property managers) use them to verify the work before approving and releasing payment.
• If a dispute is opened, Bond Back uses photos and messages to help resolve it. Good photos often prevent or quickly resolve disagreements.

What to photograph

• Before: Key areas before you start — kitchen (bench, oven, sink), bathroom(s), main living areas, carpets if relevant. Capture any damage or heavy soiling so it's clear what you started with.
• After: The same areas after the clean. Match angles where possible so the lister can compare.
• Focus on areas that matter for bond: oven, stove, bathroom grout/surfaces, floors, windows if included, and any areas the lister or property manager care about.

How to upload on Bond Back

1. Open the job in your dashboard when the clean is finished.
2. Find the Upload photos or Before/after photos section.
3. Upload before photos (if you didn't upload before starting, add them now from your device).
4. Upload after photos — same rooms/areas, in good light, clear and in focus.
5. Add short captions if the interface allows (e.g. "Kitchen – after") so the lister knows what they're looking at.
6. Save/confirm so the job shows the full set before you mark the job complete.

Tips

• Good lighting — Photos in dim light don't help. Turn on lights or take photos when natural light is good.
• Australian standards — Property managers often check oven, bathroom, and floors. Make sure those areas are clearly shown in your after shots.
• Keep photos on your device as a backup until the job is approved and closed.