© 2026 Bond Back

Built for Aussie bond cleans and end of lease.

Help·PrivacyPrivacy Policy·TermsTerms of Service

Prices in AUD. ABN details collected for professional cleaners.

Home
/
Help

Help & Support

Guides for bond cleaning, bidding, payments, and disputes. Search below or browse by topic.

Contact support

What is Bond Back and how does it work?
How to sign up and choose your role

Getting Started

2 articles

What is Bond Back and how does it work?
How to sign up and choose your role

Lister Guide

4 articles

How to create your first bond cleaning listing
How to set a fair reserve price and auction duration
How to review bids and choose the best cleaner
How to approve job completion and release funds

Cleaner Guide

4 articles

How to browse and find jobs near you
How to place a bid or use Buy Now
How to upload before/after photos correctly
How to mark a job as complete and get paid

Payments & Earnings

2 articles

When and how do I get paid as a cleaner?
What is the Service Fee and how is it calculated?

Disputes & Issues

2 articles

What happens if a dispute is opened?
How to avoid common bond cleaning disputes

Account & Profile

2 articles

How to add or switch roles (Lister ↔ Cleaner)
How to update my ABN or profile details

Still need help?

Our team can help with account, payments, and job issues.

Contact support Dashboard

Email bondback2026@gmail.com