What is Bond Back and how does it work?
Bond Back is a marketplace for end-of-lease (bond) cleaning in Australia. We connect people moving out (listers) with professional cleaners (cleaners) so you can get your bond back with a quality clean, or find local bond cleaning jobs.
How it works (big picture)
- Lister creates a listing — property type, bedrooms, bathrooms, suburb, move-out date, and either a reserve price (minimum they'll accept) or a Buy Now price.
- Cleaners see the listing and either place a bid (auction-style) or Buy Now if the lister set that option.
- When the lister accepts a bid (or a cleaner buys now), a job is created. Payment is held securely.
- The cleaner completes the clean, uploads before/after photos, and marks the job complete.
- The lister (or their property manager) checks the property and approves completion. Funds are then released to the cleaner (minus the Service Fee).
Key concepts
- Reserve price — The minimum amount the lister will accept. Cleaners bid; the lister chooses the best bid (price, reviews, profile).
- Buy Now — Optional fixed price. A cleaner can secure the job immediately at that price.
- Escrow — Your payment is held safely until the lister approves the job. This protects both sides.
- Disputes — If something goes wrong, either party can open a dispute. Bond Back can help mediate based on photos and messages.
Why use Bond Back?
- Listers: Get competitive quotes and vetted cleaners; pay only when you're happy with the result.
- Cleaners: Find local bond cleaning jobs, set your own bids, and get paid reliably after job approval.
All jobs are focused on Australian bond/end-of-lease cleaning standards that real estate agents and property managers expect.