When and how do I get paid as a cleaner?

Cleaners get paid after the lister approves the job completion. Payment is released from escrow minus the Service Fee. Here's the flow and what to expect.

Payment flow

1. Lister approves your bid (or you use Buy Now) → A job is created and the lister's payment is held in escrow.
2. You complete the clean, upload before/after photos, and mark the job complete.
3. The lister approves completion in Bond Back after checking the property (or their property manager does).
4. Funds are released to you: job amount minus the Service Fee (see What is the Service Fee and how is it calculated?). Payout is sent to your registered payout method (e.g. bank account) according to Bond Back's payout schedule.

When you get paid

• After approval only — There is no partial payment before the lister approves. This protects listers and keeps the process fair.
• Payout timing — Depends on Bond Back's settings (e.g. weekly batch, or within a few business days). Check Settings or Payments in your account for the exact schedule.
• Tip: The faster you upload good photos and the lister approves, the faster the payout process starts.

What you need to do

• Add your payout details (e.g. bank account, or Stripe/other method if used) in your account settings. Without this, we can't send you the money.
• ABN — If you're trading with an ABN, ensure it's correct in your profile; it may be used for tax and invoicing.

If payment is delayed

• Confirm the lister has approved the job. If they haven't, follow up via messages or support.
• If there's a dispute, payment may be held until the dispute is resolved. See What happens if a dispute is opened? for how that works.